Maintenance and Support Packages

Successful websites require regular content and design updates to keep ahead of the competition. Maintaining a website can take a lot of internal resources and time. Seperate yourself from your competition and keep your website up-to-date and keep customers coming back to your website for more!

If you are interested in any of our website maintenance packages please feel free to contact us.

Bronze Silver Gold Platinum
120 minutes support and maintenance a month. Suitable for minor website updates such as additional news articles and content updates. 240 minutes support and maintenance a month. Suitable for additional website content, pages, images and re-submissions to major search engines. 420 minutes support and maintenance a month. Suitable for additional website content, pages, images. Development of website interactive tools and re-submissions to major search engines. 840 minutes support and maintenance a month. Suitable for additional website content, pages, images. Development of bespoke website interactive tools and re-submissions to major search engines.

Common Questions

What can I use my support time for?

Your support time can be used for any of our services. Our current customers generally use contract time for content updating, adding new pages, meetings, telephone support and consultancy.

What can you do in one hour?

Experience and specialist knowledge means we work quickly and efficiently. As a rough guide, text changes on an existing web page might take between 5 and 15 minutes, adding a new page to your site might take between 15 and 60 minutes.

What if I use more than my contracted hours in a month?

The minutes you buy can be used however you like! When you purchase a maintenance contract from us we will not charge you extra for excess contracted hours for that month. If your contract has no more minutes left we will let you know immediately so you can either "top up" your contracted hours or have a one-off quote.

And if I don't use all my hours in a particular month?

If you do not use all of your support hours in a particular month they will be carried forward to the next month. The minutes you buy are the minutes you are owed. There is no maximum number of hours which can be carried forward.

Are there any extra charges incurred?

No extra charges will incurred unless additional software requires licencing fees. We are specalists with open source software meaning most of the tools and software we use are free and can be distributed without a charge.

Is there a minimum contract length?

The minimum contract term is 6 months. Contracts are payable in advance.